Instant Windscreens has been a trusted name in automotive glass repair and replacement across Australia and New Zealand for over 40 years. However, their website had become outdated and was no longer meeting the needs of a modern digital audience. Complicating matters, the site was deeply integrated with critical business systems, making a redesign a complex and high-stakes undertaking.
The Key2 team partnered closely with Instant Windscreens’ internal IT department to fully understand the existing integrations and identify areas for improvement. Much of the legacy implementation required modernisation to support a more scalable and secure platform.
We rebuilt the online booking system from the ground up, ensuring it was robust, reliable, and secure. The new system integrates seamlessly with their ERP and with Microsoft Bookings, streamlining operations and improving the customer experience.
Stunning SEO Improvement: The new site saw immediate gains in organic traffic, keyword rankings, and conversion rates.
Enhanced User Experience: A modern, accessible design ensures the site is easy to navigate for all users.
Client Empowerment: The CMS was configured to be intuitive and flexible, allowing the Instant Windscreens team to manage content independently.
This project is a great example of how thoughtful design, deep technical collaboration, and a focus on business outcomes can transform a legacy system into a high-performing digital asset.
You can find the website at instantwindscreens.com.au
From the outset, working with Alan and Steve was an excellent experience. They took the time to truly understand our business, our target market, and the outcomes we wanted to achieve. The process was seamless, and the finished product delivered exactly what was promised. Since launching the new website, we’ve seen a significant increase in online enquiries, which has had a positive impact on our business.
We highly recommend Key2. Their professionalism, communication, and ability to deliver on their commitments made them a pleasure to work with.
Andrew Lockyer, National Business Development Manager